Product registration & warranty
Register your ice machine in EnglishClick here
Register Your Water Filter in EnglishClick here
Para registrar su máquina de hielo en español, hagaClick here
Warranty by product
cube ice makers
3 year parts & labor
5 year parts on evaporators & compressors
7 year parts & labor on evaporators with IOM filter program (USA & Canada Only)
Includes remote condensers
Pearl Ice® Makers
MFI and GEM series modular - Three years Parts and Labor.
Countertop Dispenser, including GEMU090 - Two years Parts and Labor.
Modular and Dispensers (excluding GEMU090) - Five years Parts coverage on the compressor.
Cube ice makers
Five years Parts coverage on the evaporator and the compressor.
Seven years Parts and Labor on the evaporator when you purchase an Ice-O-Matic water filter with your cube ice maker and replace the filter every 6 months (available in the U.S. and Canada only).
Flake ice makers
MFI Modular - Three years Parts and Labor. MFI - Five years Parts coverage on the compressor. Includes remote condensers.
CD and IOD Series
IOD Countertop Dispensers - Two years parts warranty and One year labor warranty.
Countertop Dispenser - Two years Parts and Labor.
CD Hotel Dispensers - Three years Parts and Labor warranty.
All commercial machines installed in residence have a one year Parts and Labor warranty.
Water Filter Manifold System
One year Parts and Labor warranty (excluding cartridges).
When you buy an Ice-O-Matic, you have access to the only 7-year warranty in the business. No one offers a longer warranty. We believe in the quality of our ice machines. That's why we introduced the 7-year warranty. It's the best you can get - Pure and simple.
All you need to do is purchase an Ice-O-Matic water filter with your new Ice-O-Matic Cube Ice Machine and replace it every six months. Then the parts and labor for your evaporator are covered for seven years. Available in the U.S. and Canada only.
Two years Parts and Labor warranty.
Technician Resource - Warranty Allowances
Click to view Ice-O-Matic’s hourly warranty allowances.
Technician Resource - Warranty Statement
Click to view Ice-O-Matic’s limited warranty statement.
Technician Resource - Warranty Claim Procedure
Click to view Ice-O-Matic’s Warranty Claim Procedure.