Service & Support

Service & Support
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  How to clean your CIM series machine.
  How to clean your MFI or GEM series machine.
  How to clean your ICE series machine.
 
 
SIMPLE MACHINES ARE SIMPLY BETTER 


Ice-O-Matic machines are simple to operate, maintain and service. They don’t blend drinks, they don’t brew coffee and they don’t over-complicate your life. They simply make ice. 

Ice-O-Matic is the first ice machine company in North America to partner with the nation’s largest non-profit certification organization.  

NATE offers training and qualification in nine industry segments. Certification tests, which are verified through independent, third-party testing, represent real world working knowledge, ensuring proper installation and service by highly skilled technicians.
 

 

WARRANTY & WATER FILTER REGISTRATION

Every Ice-O-Matic Ice Maker is backed by a warranty that provides both parts and labor coverage.

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FREQUENTLY ASKED QUESTIONS

HAVE A QUESTION? CHECK OUT THIS LIST TO FIND AN ANSWER