Service & Support
How to clean your CIM series machine.
How to clean your MFI or GEM series machine.
How to clean your ICE series machine.
SIMPLE MACHINES ARE SIMPLY BETTER
SIMPLE MACHINES ARE SIMPLY BETTER
Ice-O-Matic machines are simple to operate, maintain and service. They don’t blend drinks, they don’t brew coffee and they don’t over-complicate your life. They simply make ice.
Ice-O-Matic is the first ice machine company in North America to partner with the nation’s largest non-profit certification organization.
NATE offers training and qualification in nine industry segments. Certification tests, which are verified through independent, third-party testing, represent real world working knowledge, ensuring proper installation and service by highly skilled technicians.
FIND SERVICE DOCUMENTATION AND PARTS BY MODEL
WARRANTY & WATER FILTER REGISTRATION
Every Ice-O-Matic Ice Maker is backed by a warranty that provides both parts and labor coverage.Learn more
FREQUENTLY ASKED QUESTIONS
HAVE A QUESTION? CHECK OUT THIS LIST TO FIND AN ANSWER