Give them the ice they crave.

How to Get Service

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For Commercial Service: Get fast network support with our factory-authorized service technicians (F.A.S.T.). This global network provides factory-trained technicians for prompt, professional service when you need it most. 24-hou assistance is available at 1-866-PURE-ICE. 

For Residential Service: Ice-O-Matic is partnered with Velexo to assist in finding service providers for your ice machine in the United States. Please contact Velexo at 888-338-6719.

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For residential service in US and Canada please call 888-338-6719

What are you using the ice for?

Is the ice being used in alcoholic beverages?

Is this a blended beverage?

Would you like to offer your customers soft, chewable ice?

Is the beverage liquid or fresh produce based?

Is the ice being used in a blended beverage?

Is the beverage liquid or fresh produce based?

We suggest you choose a flake ice machine.
Use the Machine Size Calculator below to find the right machine for you, or click here to view all flakers.

We suggest you choose a Pearl Ice machine.
Use the Machine Size Calculator below to find the right machine for you, or click here to view all Pearls.

We suggest you choose a full or grande cube ice machine.
Use the Machine Size Calculator below to find the right machine for you, or click here to view all cubers.

We suggest you choose a Pearl Ice machine.
Use the Machine Size Calculator below to find the right machine for you, or click here to view all Pearls.

We suggest you choose a half cube ice machine.
Use the Machine Size Calculator below to find the right machine for you, or click here to view all cubers.

We suggest you choose a full or grande cube ice machine.
Use the Machine Size Calculator below to find the right machine for you, or click here to view all cubers.

We suggest you choose a half cube ice machine.
Use the Machine Size Calculator below to find the right machine for you, or click here to view all cubers.

We suggest you choose a half cube ice machine.
Use the Machine Size Calculator below to find the right machine for you, or click here to view all cubers.

We suggest you choose a full or grande cube ice machine.
Use the Machine Size Calculator below to find the right machine for you, or click here to view all cubers.

Business location

Hertz requirement